Frequently asked questions

HOW DO FOREX SIGNALS WORK


Our traders will do all the heavy lifting by analysing and forming a trading plan for you to follow. Once we have finalised a trading position, it will be sent to you via email and will be posted on the premium members telegram chat. An image of the chart of the currency pair with our analysis will also be posted. All signals will be posted in the form: BUY EUR/CAD ENTRY - XXX RISK - XXX TARGET - XXX We will provide live updates on the position and we will post on the group if and when to close the position.




HOW DO I JOIN THE PREMIUM MEMBERS GROUP CHAT?


Once you make the payment, an email will be sent you within 12 hours and it will contain a link to our private telegram channel. You will then be required to download the telegram app if you dont have it already, and the link will take you directly to the chat.




WHAT IS A LIVE SCALPING SESSION?


We will host a 1 on 1 screen sharing session with you on zoom. Scalping is a method of trading where the trader is looking to earn profits from small fluctuations in price. On average we try to target 15-30 pips, risking a maximum of 20. Most trading positions are kept active intraday. Our live sessions allow you to work alongside our traders and learn how they identify potential positions and take trades. Once you make the payment for our live scalping session, you will receive an email confirming the date and time for your session along with your zoom meeting ID for the live session.




HOW CAN I CANCEL A LIVE SESSION?


All cancellations must be made 24 hours in advance to allow our team to accomodate changes in schedule. Please note that for cancellations made less than 24 hours prior to the session, refunds cannot be offered.




CAN I GET A REFUND?


Due to our Forex trading education and services being a digital product, we do not allow or provide refunds for signal subscriptions under any circumstances. For live coaching and scalping sessions a refund can be processed as long as the cancellation is made more than 24 hours before the booked session.





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